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ACI Warranty
Automation Components, Inc. (hereafter "ACI") makes a five (5) year limited warranty to the purchaser of any product manufactured by ACI. All other parts supplied by ACI will, at a minimum, come standard with a two (2) year limited warranty and extend no longer than the original manufacturer’s warranty.
ACI warrants that for all products sold, beginning on the date the purchaser receives ACI's product, are free from "defect(s)". The term "defect(s)", means that all products will conform to product specifications and function as described in catalogs, sales brochures, or other materials supplied by ACI.
In the event any defect(s) manifests itself or are discovered within the two (2) or five (5) year period set forth above, ACI will, at its sole discretion, do one of the following:
- Repair the defective product;
- Replace the defective product; or
- Refund to the purchaser, the amount charged by ACI for the original product. The choice of which of the above remedies will be provided to the purchaser by ACI, pursuant to this Limited Warranty, shall be solely in the discretion of ACI.
*THIS ACI LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED GUARANTIES AND WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, AND ANY OTHER IMPLIED WARRANTIES CREATED BY COMMON LAW. ALL CONSEQUENTIAL DAMAGES AND INDIRECT DAMAGES ARE ALSO EXCLUDED BY THIS LIMITED WARRANTY. THIS LIMITED WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER OF PRODUCT FROM ACI, AND IS NOT TRANSFERABLE TO THIRD PARTIES.
Information in ACI's descriptive literature is based on product specifications that are current at the time of publication. Product specifications, designs, and literature will change from time to time, as improvements are introduced and, therefore; do not apply to product shipped before the new literature was disseminated.
All products that are returned to ACI must be accompanied with a Return Authorization Number which can be obtained by calling, faxing, emailing, or using ACI’s online RMA program on ACI’s website prior to returning the product at http://orders.workaci.com/ACI/ACI_Customer_Login.aspx.
All advanced replacements require a new purchase order number issued by the customer. Once defective parts are returned to ACI and, if applicable, are found to be covered by ACI's warranty, a credit is issued against the advanced replacement purchase order.
Exclusions
ACI'S LIMITED WARRANTY SHALL NOT EXTEND TO, INCLUDE, OR BE APPLICABLE TO:
- Loss or damage to real or personal property which is not part of the product covered by this Limited Warranty.
- Any damage to the extent it is caused or made worse by:
- Improper maintenance or improper operation by anyone, other than ACI, its employees, or agents.
- Failure by the purchaser to give notice to ACI of any defects within a reasonable time.
- Changes, alterations, or additions made to the product by anyone after the purchaser takes possession of the product.
- Loss or damage which the purchaser has not taken timely action to minimize.
- Normal wear and tear or normal deterioration.
- Loss or damage not otherwise excluded under this Limited Warranty, which does not constitute a defect in the product or defective workmanship by ACI, its employees, or its agents.
- Loss or damage caused by or resulting from accidents, riot, and civil commotion, fire, explosion, smoke, water escape, falling objects, aircraft, vehicles, Acts of God, lightning, windstorm, hail, flood, mud slide, earthquake, volcanic eruption, and wind-driven water.
- Loss or damages which exceed, in value, or are different from the remedies agreed to be performed by ACI, in subparagraphs A, B, and C of the third paragraph of this Limited Warranty.
- Incidental expenses related to inconvenience or relocation during repairs.
- Expert fees to determine the cause and extent of the damage.
- The cost of temporary repairs.
- Loss of use and enjoyment while repairs are being made.
- Refinancing costs incurred when additional money is borrowed to do the repairs.
- Consequential damages (except where required by State law).
- Any product of ACI which has befallen an accident or been improperly installed, after having been acquired by Purchaser.
- Any economic loss caused by or arising from the use of ACI's product will only be covered according to the specific terms and limitations set forth in ACI's Warranty. No "tort" remedies will be available to purchaser, for any economic loss caused by or arising from products supplied by ACI to purchaser. Also, NO "implied warranties" will be available to purchaser for any economic loss caused by or arising from products supplied by ACI to purchaser because all such "implied warranties" have been excluded by AUTOMATION COMPONENTS, INC.'S LIMITED WARRANTY.
- Any product without the batch number, lot number, serial number, label, or any other marking on the product May be voided from warranty.
- Any shipping damage not as a direct result of negligence on ACI’s behalf.
- Any factory seals that have been tampered with or broken.
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